Respect and safety
Communicate honestly and respectfully. Harassment, hate, threats, doxxing, scams, spam, and attempts to expose private customer or staff information are prohibited.
Reviews and reports
Reviews must reflect a real eligible purchase. Reports should include facts and safe evidence, not public accusations or sensitive information.
Moderation
Moderation decisions should be proportionate, recorded where appropriate, and handled through the established appeal or support process.
Professional legal review is recommended before relying on this policy for worldwide commercial operations. Applicable consumer rights remain unaffected.